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About us

The service is the point.

A prepared Belmont residence, set before arrival
What we do

We think ahead, so you don't have to.

The car is waiting when you land. The table is held. The fridge is stocked. The house is exactly as you requested it.

Every residence is run to the standard of a five-star household. Named staff, daily care, complete discretion.

Belmont concierge preparing a residence
The concierge

Your own Belmont attaché

Every stay comes with a dedicated Belmont attaché. Your preferences taken before you arrive, then acted on without being asked again.

Tables at restaurants that show as full. Private trainers, tennis coaches, tutors. Theatre, transport, wellbeing, whatever the children need. Available at any hour, throughout your stay.

See what the concierge arranges
Fresh bed linen in a Belmont residence
The standard

What a household standard means

Hotel-grade housekeeping. Full linen and laundry management. A kitchen provisioned before anyone arrives and kept that way. The residence reset between every stay, and daily service on the longer ones.

The better work is the part nobody asks for. Umbrellas by the door before the forecast turns. The fridge quietly restocked with whatever went fastest. None of it is announced, because the measure of the service is that the house simply runs.

What we hold ourselves to

Three principles behind every decision

Named, never routed

One person looks after you for your entire stay, from first call to last car.

Discretion is the default

Complete privacy. Nothing travels further than the people who need to know.

We say what is true

Our word is our bond. We keep it honest and proactive with everything we do.

Behind the service

The network is the product

Restaurant teams who trust our bookings. Personal shoppers at the Knightsbridge stores. Galleries, guides, drivers, florists, chefs, trainers and doctors who make house calls. Years of working relationships with the people who make London work, and a team close enough to be at a door in minutes.

Reach us by phone, WhatsApp or email, and you will always be speaking with someone who knows the collection.